Privacy Policy

How we handle data at the intersection of AI and security.

Last Updated: October 24, 2023

1. Data Collection for AI Services

Borealis Metrics acts as a data processor for our clients. We collect information necessary to automate dashboarding and provide AI-driven insights. This includes technical metadata, API connection details from your integrated platforms, and user interaction data to improve our machine learning models.

Detailed processing agreements are available for enterprise clients upon request.

2. GDPR Compliance & Integrity

In accordance with GDPR requirements for City of London and EU operations, we maintain rigorous standards for data protection. Our AI dashboard services utilize anonymized datasets where possible, ensuring individual identities are protected during large-scale data visualization.

Abstract representation of secure AI data encryption in a high-tech environment

3. Lead Capture & Communication

When you contact us via [email protected] or request a demo, we store your email and company name to facilitate service delivery. We do not sell your personal information to third parties.

4. Security Infrastructure

We host our services on secure cloud infrastructure located within the UK and EEA. Our security architecture includes AES-256 encryption at rest and TLS 1.3 for data in transit.